Invoicing and Billing

Businesses these days are offline, online or both. Tracking them together and accounting them accurately is a very important step. We make sure your revenues from all the sources are captured and billed properly. We prepare and/ or track the invoices for all of your sales and take care they reach your customer on-time. Based on all these data, we prepare an easily accessible MIS through which invoices are shared and timely reminders for billing are given to your customers.

 

Invoice Receipt Verification/Acceptance

A wrongly raised invoice can create an impression of unprofessionalism. Your client might find it difficult to trust you ever again which will be a negative remark on your business. Our dedicated team checks the invoices preciously and verifies them with your client too before putting it for follow-ups. This process strengthens your bond with your customers & moreover does not result into last moment surprise for non-payments.

 

Payment Follow-Ups

After uploading all the revenue data from your offline and online sources, we prepare a complete report for the same and send you time-to-time updates informing about the account receivables process. Likewise, we also send reminders to your customers to escalate payments. These updates help you to keep a check on your credits and profits. Our professionally experienced team works efficiently to fasten the process of your bills clearance.

 

Dispute management

Though we wish for your successful business always, but there still are possibilities of some dispute or confusions. In such cases, we address concerns of both the parties and work on smooth transition of money. Whenever your client has any complaint regarding your service or wants to return the product, we help them for easy chargeback too. Our team keeps a strong track of issue resolution at both Consumer/End User & Service/Product provider ensuring dispute management with least delay, which enables better customer satisfaction levels & timely payments.

 

Cash Application & Invoice Reconciliation With Payments

“Cash Is King” and cash application is key factor for any successful accounts receivable team. Cash application is a part of the accounts receivable process that applies incoming payments to the correct customer accounts and receivable invoices. We follow robust processes to ensure accurate cash application is executed & to make the process fool proof by carrying out periodic Invoice level reconciliations in comparison with the Customers books of account.

 

Monthly Open Balance Statements to Customers

We issue a monthly open balance statement to the customers who have purchased a product or service from you in the previous month and are yet to pay you. These statements are reminders of payment for them and also help them to evaluate the transaction value of combined business. You can send these statements to your customers via offline (printout) or online (e-mail) format.

 

Debtor Aging Report Preparation and Processing

Credits when not cleared for a long period of time are termed as aged AR. Such delinquent clients can be segregated as credit risks and be barred from future businesses. Our team prepares a report based on your collected invoices that segregates customers in a 30-day payment bracket. We plan our remainders and follow-up processes in such a way that debtor aging is within limit and your resources work smoothly.

 

Credit Control Tools with Continuous Monitoring

The software and processes we use for all your financial aids are best in the industry. We also keep a check on all the deliverables through acute continuous monitoring. Our credit control tools ensure both qualitative and quantitative results. It further provides you with improved financial efficiency while also reducing errors.

 

TDS Collection

TDS or the Tax Deducted at Source is the amount deducted from the buyer’s account that goes directly to the Central Government from the seller’s end. Our profound team helps you in realizing these TDS credits by timely submission of TDS certificates in sync with Central Records.

 

Bad Debts/ Delinquency Management

Trusting your long-term business relations, you may at times extend their credit limit. Such acts strengthen the bond but at the same time also add risk of receivables. Being Proactive is the best response to this. Uncollected debts become a burden on you and are called as ‘bad debts’. We assist you in staying away from such unlawful deeds of your customers, saving you from incurring losses, managing payment process within the given credit limit and maintaining business partnership for years to come.

 

Customer Help Desk

Along with being your virtual business partner, we also understand the very purpose you chose to outsource Account Receivables to us. We have a dedicated single point of contact to solve your issues on phone or via e-mail. They guide you through the MIS, inform about your pending bills, explain your month’s collection, etc. For any queries you may have, you do not have to worry about reviewing multiple team members, but this single point of contact who is at your beck & call.